Sunday, April 11, 2021

Chick-fil-A to Open 2 Puerto Rico Locations

By on February 4, 2021

Puerto Rico is Opening
(Courtesy)

SAN JUAN – Chick-fil-A, the Atlanta-based restaurant company founded in 1967 and known for its original chicken sandwich, will join the Puerto Rican market, projecting to open two restaurants in late 2021 or early 2022. 

The restaurants will be in RVI-owned metropolitan area locations. The first restaurant is reportedly slated to open in the fourth quarter of this year in Bayamón’s Plaza del Sol, while the restaurant in Carolina’s Plaza Escorial is expected to open in the first few months of next year. 

The company plans to open 10 to 15 restaurants in Puerto Rico over the next five years and is looking for independent, franchised Owners/Operators of Chick–fil–A restaurant businesses. 

“We are honored to have the opportunity to serve the people of Puerto Rico,” Ryan Holmes, director of operations, Chick-fil-A Inc., said in a press release in December. “Puerto Rico is known for its culture, history, and sense of community. This mirrors the Chick-fil-A commitment to investing in people and communities, and we are excited about the opportunity to grow in Puerto Rico with people who have a passion for service and hospitality.”

Each restaurant opening creates 75 to 100 part-time and full-time jobs, the company said. 

“The business is built on local owners who truly care about their restaurant and the community where it’s located, because Chick-fil-A wants each owner to truly feel that their own success and their community’s success are intertwined,” stated Holmes.

Chick-fil-A Operators employ more than 250,000 people in more than 2,600 restaurants in 47 states, Washington, D.C. and Canada.

Interesting tidbits published by the company:

• Chick-fil-A was built on a core set of principles that pursues people over profit. This includes closing on Sundays, even though analysts have shown that doing so cuts into their bottom line.

• Every time a Chick-fil-A restaurant opens, the company donates $25,000 to a local food bank in the area. 

• Through the Chick-fil-A Shared Table program, Chick-fil-A restaurants donate surplus food to local shelters, soup kitchens and charities. In just the last few years, restaurant Owners/Operators have donated approximately 3 million meals.

• Chick-fil-A franchise Owner/Operators engage with and support local communities through Spirit Night fundraisers, charitable donations and other involvement with causes that matter to their community and guests.

Ingredients and Food

• The majority of Chick-fil-A menu items are freshly prepared in the restaurant each day.

• Chick-fil-A restaurants only use whole, boneless chicken raised with no antibiotics ever, starting from the egg.

• Chicken is hand-breaded every day in each restaurant’s kitchen.

• Chick-fil-A® Lemonade is made with three simple ingredients – lemon juice, sugar and water.

• Biscuits are baked fresh throughout the morning.

• Salads are prepared fresh daily.

• Creamy milkshakes are hand-spun.

Customer Service

• Nearly all franchised Chick-fil-A Owner/Operators have only one restaurant, and they live in the community where that restaurant is located.

• Creating a strong and valuable workplace experience for Team Members is important to Chick-fil-A franchised Owner/Operators, and many offer their Team Members opportunities for leadership development, competitive wages and respect for work-life balance.

• Chick-fil-A, Inc. also provides scholarship opportunities for restaurant Team Members. In fact, Chick-fil-A, Inc. has awarded more than $30 million in scholarships over the past two years to help support Team Members in continuing education. Since 1973, the scholarship program has helped more than 53,000 Chick-fil-A Team Members across the United States and Canada.

Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020.

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