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IRS Seeks Volunteers for Taxpayer Advocacy Panel

By on April 12, 2016

SAN JUAN – The Internal Revenue Service stated Tuesday it is seeking volunteers to serve on the Taxpayer Advocacy Panel (TAP), a federal advisory committee that listens to taxpayers, identifies major taxpayer concerns and makes recommendations for improving IRS service and customer satisfaction.

The TAP reports annually to the Secretary of the Treasury, the Commissioner of Internal Revenue, and National Taxpayer Advocate. The Office of the Taxpayer Advocate is an independent organization within the IRS that provides support for and oversight over TAP.

“In trying to comply with an increasingly complex tax system, taxpayers may find they need different services than the IRS is currently providing,” National Taxpayer Advocate Nina E. Olson said in the published announcement. “The TAP is vital because it provides the IRS with the taxpayers’ perspective as well as recommendations for improvement. This helps the IRS deliver the best possible service to assist taxpayers in meeting their tax obligations.”

TAP taxpayer advocy IRSThe TAP includes members from all 50 states, the District of Columbia, and Puerto Rico, and one member from abroad who represents U.S. taxpayers living overseas. Each member is appointed to represent the interests of taxpayers in his or her geographic location, as well as taxpayers as a whole.

To be a member of the TAP, a person must be a U.S. citizen, not be a current employee of any bureau of the Treasury Department or have worked for any bureau of the Treasury Department within the three years preceding Dec. 1 of the current year, be current with his/her federal tax filing and payment obligations, be able to commit 200 to 300 volunteer hours during the year, and pass a Federal Bureau of Investigation criminal background check. Individuals who practice before the IRS must be in good standing with the IRS. New TAP members will serve a three-year term starting in December. Applicants chosen as alternate members will be considered to fill any vacancies that open in their areas during the next three years.

Applications for TAP will be accepted through May 16. Applicants must apply online at

For additional information about TAP or the application process, visit or call 888-912-1227 (a toll-free call) and select option number 5. The TAP staff may also be reached via email at for assistance.

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