Thursday, February 2, 2023

Labor Dept. Removes ‘Controversial’ Unemployment-Claim Points

By on February 16, 2021

Labor Secretary Carlos Rivera (Jaime Rivera/CB)

Says it Will impact 13,447 Claimants

SAN JUAN — Labor Secretary Carlos Rivera announced Tuesday the elimination of several so-called controversial points caused mostly by errors when people complete the online application process for requesting unemployment benefits.

The points were eliminated through programming of the Labor Department’s website, Rivera said, adding that it will benefit 13,447 people.

Controversial points are security alerts that arise when the request completed by the claimant contains inaccurate information, which until validated, the system stops the payment of compensation.

“Given the complexity of the technology system used by Unemployment Insurance, the contractor in charge of the platform informed us that after several weeks the controversial points related to students, advance payment orders, incomplete payment orders, and late payment orders could be eliminated through programming,” Rivera said in a press release.

The official explained that the elimination of these controversial points represents the disbursement of $3.1 million.
“The eliminated controversial points did not represent major security issues, which is why we authorized their elimination; however, others cannot be deleted because they require additional information or technical assistance as per federal regulation,” he said.

On the other hand, Rivera noted that the greatest number of controversial points are as a result of voluntary abandonment (7,680), dismissals (8,971), incorrect conduct due to disciplinary measures (4,431), and the payment of vacations or liquidations (9,775).
“These controversial points specifically require an interview by the agency’s staff, both with the employer and with the person requesting benefits, once that procedure is carried out, the case must be adjudicated,” he said.

“As a general rule, controversial points related to resignations and dismissals for disciplinary measures do not qualify for Unemployment Insurance compensation, so it requires greater scrutiny,” he said.

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