Sunday, October 2, 2022

Uber Eats arrives in Puerto Rico

By on December 5, 2018

SAN JUAN – Uber Eats has arrived in Puerto Rico, promising to revolutionize food delivery service with its launch in the metropolitan area, along with different local restaurants and international chains.

The company is sure of this because starting Thursday, the delivery service will be free until Three Kings’ Day, Jan. 6, as part of its brand-recognition campaign. This represents a saving of $4.50 for users throughout the holiday season.

Some of the local restaurants that are already available are Stuffed Avocado, Piola, Kudough’s, The Crust, Señor Paleta and HP Tavern. Popular fast food chains such as Taco Bell, Subway, Pizza Hut, IHOP, KFC and Denny’s are also part of the Uber Eats network.

As part of its first phase, the service will be available in certain areas of San Juan, such as Santurce, Miramar, Old San Juan, Condado, Río Piedras, Punta las Marías, and in areas of Carolina such as Isla Verde. It is also available in the areas near Universidad Interamericana Recinto Metropolitano, Universidad de Puerto Rico, Recinto de Río Piedras and Universidad Metropolitana del Sistema Ana G. Méndez and others.

Customers will have the option to pay either with cash, via PayPal or with their credit card on the mobile application, which will include an option to tip drivers for their service.

Despite the existence of established online food-ordering services in the metropolitan area such as DameUnBite, Uva! and FoodNetPR, Uber Eats is betting on its differences as key to attracting more interest.

“Currently, Uber Eats is available in 14 countries in Latin America and we have 250,000 restaurants, which supports the restaurants and a large variety of users. In addition, users have the opportunity to see the food-order process in real time and provide instant feedback,” said Julie Robinson, Uber’s spokesperson for the Caribbean and Panama.

The spokeswoman also pointed out that the establishments join the Uber Eats delivery network will be able to obtain real data on users’ experience, which the restaurant can use for its decision-making and that the service represents an opportunity to increase their customer base without the need to make an extraordinary investment.

“We are very excited about this new launch in San Juan, supporting and complementing the island’s renowned culinary culture. Uber Eats arrived to offer a reliable and convenient option for Puerto Ricans and visitors to order their favorite food; providing new self-employment opportunities for delivery partners; and allowing both independent chefs and restaurant owners to connect with more customers,” Robinson added.

For his part, Puerto Rico Gov. Ricardo Rosselló expressed his approval of the new service, which he said will contribute to local economic development from the area of gastronomy.

“Our local entrepreneurs will now be able to reach many more customers who are looking for options to consume products outside of restaurants. It is an innovative opportunity that offers alternatives to consumers and more employment opportunities for Puerto Ricans,” the governor said.

Uber Eats will available on iOS and Android, and at, where users will be able to request their orders using a platform that is similar to Uber for passengers.


You must be logged in to post a comment Login